Your orders are usually processed and shipped within 5 – 7 days after you made a purchase. After your order gets shipped out, you will receive the tracking code by email or you can request your tracking number via [email protected] You will receive your order within 4-5 weeks. The maximum allows shipping time is 60days if you do not receive your package until then, we will process 100% refund to you.
You can track your items here https://favoritemerch.com/pages/track-your-package
Please note that tracking information may take some days to show off, please pay attention. We advise you try to send us an email to [email protected], our friendly customer service team will assist you promptly.
Customers are entitled to a full refund within 7 days of receiving an order. You must provide a detailed description of any fault, damages on your parcel together with photographic evidence and contact us immediately via [email protected]. Once we have reviewed this information, a refund will be made based on the evidence provided by the customer.
NOTE: You must send back unwanted items at your own expense.
You only cancel or amend your order before it is shipped, normally within 24 hours after placing your order. Please contact us via [email protected]
We accept Paypal, Visa and MasterCard. Our payment methods are safe and securely.